ULIKE GLOBAL TERMS AND CONDITIONS

Last updated: 05/26/2025

These Terms and Conditions ("Terms") govern your access and use of the Website and your purchases of Products on the Website. These Terms are divided into two parts: (1) the terms of use of the Website ("Terms of Use"); and (2) terms of sale of Products ("Terms of Sale").

For the purposes of these Terms: (a) the "Website" means uk.ulike.com and any other microsites falling within this website domain operated by Ulike; and (b) the "Products" shall mean the variety of products offered for sale to you on the Website.

Our Website is hosted by Shopify Inc. They provide Ulike with an online e-commerce platform that allows us to sell our Products to you.

PART I. Terms of use of the website

General

This Website is a site operated by Ulike International B.V. ("Ulike", "our", "we" or "us"). We are registered in the Netherlands under company number KVK 94706816 and have our registered office at Cruquiuskade 251, 1018 AM Amsterdam. Our main trading address is Cruquiuskade 251, 1018 AM Amsterdam. Our VAT number is 866866115B01. If you have any questions about the Website, please contact us using the details set out in Section 11 (Contact Us) below.

By using the Website, you expressly agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not access this Website.

This Website provides a forum for you to discover, select and buy Products listed on the Website at the indicated price at any time, from the locations serviced by Ulike. If you purchase Products from the Website, the Terms of Sale set out in Part 2 will apply to those sales.

Ulike reserves the right to makes any changes to the Website, its content, display, features or functionalities or suspend or cease the operation of the Website for any reason, at any time without any notice to you.

You must have full legal capacity and be of sound mind to use the Website. If you are a minor, you may only use the Website through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision.

Use of the Website and Registered User Accounts

You can use parts of the features available on the Website, such as browsing content, without having a registered user account. You can choose to register an account on the Website when you purchase any Product on the Website. You must make sure that all information that you submit during registration (including, but not limited to, information about your identity, mobile number, address, and email) is accurate. You are responsible for promptly updating your information if there is any change.

You are solely authorised to operate the account created by you, and remain solely liable for all the actions undertaken through your account. You should keep your account details safe and change the passcode regularly, and you agree to notify us immediately by email to uk.support@ulikeglobal.com if you lose your account passcode or discover or suspect any unauthorised use of your account.

If you violate any of these Terms of Use, Ulike reserves the right to unilaterally suspend and/or deactivate your access, disable any user identification code or passcode, restrict, suspend or terminate your account, remove any inappropriate content in your account, request that you immediately stop or rectify the unlawful use, or, should the unlawful use and/or violation continue, Ulike is entitled to respond and to take any lawful measures that we consider necessary.

You agree to indemnify and be responsible to Ulike, its officers, directors, employees, agents, licensors, suppliers, or other third party providers (collectively as "Representatives") for all losses and liabilities for which any of them may become liable and against all actions, suits, proceedings, claims or demands of any nature whatsoever which may be asserted, taken or made against any of them, or which any of them may incur or which may arise directly or indirectly in connection with your breach of law, your breach of these Terms of Use or any acts or omissions you commit that are not permitted by these Terms of Use. This indemnity obligation will not apply to any claims or liabilities arising from:

• our failure to comply with applicable laws and regulations.
• any breach of these Terms of Use by us.
• any matter for which we cannot exclude or limit our liability under applicable law.

Without limiting Section 2.4, if you breach these Terms, to the extent permitted by law, you will be liable to Ulike and its Representatives for any claim of any party arising out of your breach. You will also be liable for any action taken by Ulike as part of its investigation of a suspected violation of these Terms, or as a result of its findings or decision that a violation of these Terms has occurred.

In addition to the contractual rights and remedies available to Ulike under these Terms of Use, we shall have the right to any legal remedy against you to recover the loss suffered by us and our Representatives, as a result of your breach of these Terms of Use.

You represent, warrant and undertake that:

• you will only access and use the Website for personal, private and non-commercial purposes;
• you will not, and will not aid or assist any person to, access or use the Website for any commercial, unlawful or illegal purpose;
• you will at all times when accessing and using the Website comply with all applicable laws, regulations, policies and other requirements prescribed by any applicable regulatory authority or law enforcement body;
• you will not copy, reproduce, republish, change, reverse engineer, disassemble, decompile, dismantle, attempt to export the source code, decode, download, post, broadcast, transmit, make available to the public, adapt, alter or create a derivative work or engage in any other act that analyses or replicates the source code, structure and /or concept of the Website;
• you will not copy, redistribute or sub-license any of the Website's content;
• you will not commit any act that may compromise the security of the Website, including but not limited to: use of unauthorised data or entry to unauthorised servers / accounts; entry to public computer networks or another person's computer system without authorisation, and/or delete, modify or add to the information stored within; attempt to check, scan or test the vulnerability of the Website, or other acts that may put the Website's security at risk; attempt to interfere with, or damage the normal operation of, the Website, or engage in intentional dissemination of malicious software or viruses and / or other acts that may damage and disrupt normal network information services; or forgery of TCP / IP data packet names or parts of names;
• you will not engage in any activities that may compromise the fairness of the services provided by Ulike, or otherwise affect the normal operating procedures of the Website, such as use of unauthorised third-party plug-ins or other illegal software, exploitation of software bugs (also termed loopholes or defects) to obtain unjustifiable gains, or publicise the above-mentioned unauthorised third-party plug-ins, illegal software or bugs online or by any other means; and
• you will not use any automated means, including bots, crawlers, scripts, or data scraping technologies, to access, collect, copy, or extract data from this Website without our explicit prior written consent.

Third Party Links

The Website may contain hypertext links to websites or pages created and maintained by third parties which are not affiliated with Ulike and are provided for your information only. Activating such hypertext links may re-direct you to third party websites or services. We do not control or review any of these third party websites and services and, accordingly, Subject to Section 9, we do not accept any liability for their content, products, services or offers, any consequences of their use, or any transaction between you and any such third parties. Any information you provide to such third party websites or links will be subject to the privacy policy or similar terms of the third parties. Accessing these third party websites and links shall be at your own risk.

You must not link the Website to any other website in such a way as to make it possible for a user to bypass the page containing these Terms.

Data Protection and Privacy

Your personal information will be collected, stored and processed in accordance with our Privacy Policy, Cookies Policy and applicable laws. Please read our Privacy Policy and Cookies Policy to learn about what personal information we collect, how we handle it, for what purposes we use it and the cookies on our Website.

In case where you have purchased our Products or subscribed to our newsletters, or you have provided your consent to be contacted for marketing, we may send you advertisements, promotion or publicity information (including commercial and non-commercial messages) about us, our Products and related goods and services. You have the right to withdraw consent to these marketing messages by clicking the "Unsubscribe" option provided at the bottom of each marketing email sent to you.

Security and Virus Protection

Although care is taken to check and test material at all stages of production, we cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using the Website or material derived from it. You assume full responsibility for the protection of your computer system including computer hardware, software and stored data on your computer system and hardware, software and stored data of third parties who may access, or be otherwise connected to, your computer system.

User Content

Any content, including but not limited to comments, photos, messages or information submitted, uploaded or posted by you, on behalf of you, or by other users on the Website ("User Content") will be considered non-confidential and non-proprietary, to the extent permissible under applicable law. We reserve the right to disclose your information as necessary to any third party who claims that any User Content generated by you constitutes an infringement of third party intellectual property rights, or of their right to privacy.

Whilst the views expressed in the User Content are not representative of our views or values, we reserve the right to remove any User Content for any reason including if, in our reasonable opinion, such User Content is unlawful, intrusive, immoral, inappropriate, inaccurate, misinformative or offensive.

Intellectual Property

For the purposes of these Terms, "intellectual property rights" means rights such as copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered anywhere in the world.

As between you and Ulike, all intellectual property rights in or relating to Website (including information, communications, designs, logos, pictures, layouts, software, texts, graphics, links, methodologies, know-how, processes, technologies, tools, devices, documentations sounds and any other form of contents, excluding any User Content), are owned by Ulike.

Ulike grants to you a limited, revocable, non-transferable, non-exclusive license to use the Website for your own personal and non-commercial use. Any other use of the Website requires our prior written permission.

The Ulike trademark, logo and any other trademarks, service marks, graphics, and logos used in connection with the Website are owned by Ulike or its licensors. You are granted no right or licence to such trademarks, service marks, graphics, or logos.

With respect to all User Content you publish on or through the Website, you warrant and represent that: (i) you are the right holder or have obtained legal authorisation on such content; (ii) your publications will not infringe the legitimate rights or interests of any third parties; (iii) as at the date that the content is posted, the content is accurate, and use of the content you supply does not breach any policies or guidelines for the Website which we make available to you and will not cause injury to any person or entity. You grant to us a non-exclusive, worldwide, royalty-free, perpetual, sublicensable and irrevocable licence to use, modify, license, display, post, publish, reproduce and translate into any languages, disclose to third parties, distribute, transmit or otherwise use such User Content, to the extent necessary to provide the Website to you and others, and from time to time to improve our products and services. In the event that any third parties raises any objections to the abovementioned information or content, we reserve the right to delete the relevant information or content and to take legal action against you. To the extent permitted by applicable law, you shall be responsible for and shall indemnify us for loss or damage caused to us or any third party as a result of your breach of this Section 7.5.

Disclaimers

You acknowledge and agree that the Website is provided to you on an "as is, as available" basis.

To the full extent permissible by applicable law and subject to Section 9, Ulike and our Representatives:

• do not make any warranties as to the operation of Website, its content, or any information made available by or through the Website;
• do not warrant that use of the Website will be uninterrupted, available at any time or from any particular location, secure or error-free, that defects will be corrected, or that the Website is free of viruses or other potentially harmful components;
• do not endorse the satisfactory quality, completeness, accuracy, non-infringement, compatibility, security, timeliness or reliability of any advice, opinion, statement or other material or database displayed, uploaded or distributed via the Website.

Limitation of Liability

Nothing in these Terms of Use excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit. Liability in accordance with the applicable product liability law shall not be affected.

If we breach these Terms of Use, we are liable to you for foreseeable loss or damage that you suffer as a result. By "foreseeable" we mean that, at the time these Terms of Use were formed, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).

Subject to Sections 9.1 and 9.2, we are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, any business loss or damage, or any acts or omissions we make in accordance with any requests made by you or required or permitted by applicable law or regulations, orders, rulings or requests of judicial, administrative, and other authorities.

Subject to Sections 9.1 to 9.3, we will not be held responsible for any delay or failure to comply with our obligations under these Terms of Use if the delay or failure arises from any cause which is beyond our reasonable control.

Subject to Sections 9.1 to Section 9.4, our overall and aggregate liability to you in connection with your use of the Website will be limited to US$10.00 or an equivalent sum in the currency of the country in which you are based.

The above liability restrictions shall also apply in favour of our Representatives.

Termination of these Terms of Use does not affect any rights or liabilities incurred by you or us prior to the date of termination.

Complaints, Governing Law and Jurisdiction

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the details set out in Section 11 (Contact Us).

These Terms are governed by the laws of the England and Wales, except as otherwise provided by any mandatory applicable law in your jurisdiction, in which case the governing law in relation to all or particular rights and obligations of the parties shall be the laws of your usual place of residence.

In the event a dispute cannot be resolved using our complaint handling procedure, such dispute (which may be contractual or non-contractual) will be subject to the non-exclusive jurisdiction of the competent courts in the United Kingdom as the exclusive dispute resolution venue, unless applicable mandatory laws in your jurisdiction prohibits from conferring such jurisdiction, in which case the courts of your usual place of residence will apply to such disputes related to these Terms of Use. This does not affect your right to start proceedings to protect your legal position.

Contact Us

If you have any question regarding these Terms of Use, you may contact us as per our contact details below:

Postal Address: Cruquiuskade 251, 1018 AM Amsterdam

Miscellaneous

If any provisions under these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these shall remain in full force and effect.

These Terms of Use constitute the entire agreement between you and Ulike with regard to your use of the Website, and any and all other written or oral agreements or understandings previously existing between you and Ulike with respect to such use are hereby superseded and cancelled.

No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by Ulike. Any consent by Ulike to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

Ulike reserves the right to modify these Terms of Use at any time.

• Such modifications and updated Terms will be communicated to you via email at the email address we have on file for you, SMS messages, and/or announcements on the Website. Your continued use of the Website constitutes your acceptance of the modified Terms of Use. If you do not agree with such modified Terms of Use, you must cease using the Website.
• If you are based in Germany or to the extent required by applicable law, we will provide you a period of two months to object to the modified Terms of Use in writing. You are deemed to have accepted the modified Terms of Use if you do not explicitly raise your objection within the two-month period. We will inform you of the changes together with the information about the consequences of not objecting in writing during the period as per the preceding sentence. Changes to these Terms of Use will apply from the time specified in our notice. In case this is not specified, any changes will apply from the point of information about the changes and the lapse of the period of two months without you objecting to the changes. If you object to the changes, you will be deemed as to have terminated these Terms of Use and shall no longer use the Website.

Part II. TERMS OF SALE ON the WEBSITE

General

These Terms of Sale constitute an agreement between Ulike and you and govern the terms and conditions on which you purchase our Products from us on or through the Website. You can find everything you need to know about us in Section 1 (General) of the Terms of Use set out in Part 1 of these Terms.

By placing an order for any Product with us, you expressly agree to be bound by these Terms of Sale. When buying Products on the Website, you also agree to be legally bound by the Terms of Use set out in Part 1 of these Terms.

These Terms of Sale constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

You must have full legal capacity and be of sound mind to place an order or make a purchase for the Product on the Website. If you are a minor, you should ask your parent / legal guardian to place an order for you and you should use the Product only under the guidance and supervision of your parent / legal guardian.

Our Contract of Sale

Listing and display of a Product by us on the Website is our invitation to you to make an offer for purchase of such Product. Likewise, the placement of an order on the Website by you is your offer to buy the Product from us. Please read and check your order carefully before submitting it. You will be able to correct any errors before submitting your order to us.

Once you have placed an order with us for purchase of a Product, you will receive an e-mail confirming receipt of your order and containing the details of your order ("Order Confirmation"). The Order Confirmation is merely an acknowledgement that we have received your order and does not signify our acceptance of your offer.

We may contact you to say that we do not accept your Order Confirmation. This is typically for the following reasons:

• the Products are unavailable;
• we cannot authorise your payment
• you are not allowed to buy the Products from us (for example, because you are under age to order the selected Products);
• you have ordered too many Products; or
• there has been a mistake on the pricing or description of the Products.

We only accept your offer when the Product is shipped or dispatched to you and an e-mail confirmation is sent to you that the Product has been shipped or dispatched to you ("Package Confirmation"). At this point, these Terms of Sale will become a legally binding contract between us and you; and we will confirm how we will dispatch the Products to you.

If your order is dispatched in more than one package, you may receive separate Package Confirmations for each package, and each Package Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Package Confirmation.

Our Product(s) are intended for domestic, personal and non-commercial purposes and not for re-sale or business purpose. Please note that we sell Products only in quantities which correspond to the usual requirements of an average household. We reserve the right to, in our sole discretion, limit the quantities of Products purchased in one order, under the same user account, using the same credit card or payment account and/or using the same billing and/or shipping address. We also reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

You can cancel your order for a Product at no cost at any time before we send the Package Confirmation relating to that Product. Cancellations after we send the Package Confirmation shall be dealt with in accordance with our the Return and Refund Policy.

Nature of the Products

The applicable law gives you certain legal rights (also known as "statutory rights"). The Products that we provide to you must be as described, fit for purpose and of satisfactory quality. We are under a legal duty to supply you with Products that are in conformity with these Terms of Sale.

While we try to make sure that the specifications of the Products set out on our Website are as accurate as possible, the Products' true colours may not match that shown on your device or in our marketing or its packaging may be slightly different. We reserve the right to make any changes in the specifications of the Products that are required to comply with any applicable legal, regulatory of certification requirements.

Our Website includes different regional versions, where all prices are listed in the local currency for each relevant region. Price, as displayed on our product detail pages, is inclusive of value-added and/or consumption taxes, but exclude delivery charges. See Section 5 below for information on delivery options and costs applicable to your order.

Payment

Upon submitting an order